Bike Rental FAQ – Elite Sports Calpe
How does the booking process work?
Once you choose your Canyon bike and rental period on our website, submit your booking request. We process it quickly and confirm within minutes. You’ll then receive a confirmation email with pickup details, rental terms, and a secure payment link.
When do I need to pay for the rental?
Once your booking is confirmed, payment is due. You’ll receive a secure link via email to pay with PayPal, credit card, or bank transfer. Cash payments are not accepted.
Where is Elite Sports Calpe located?
Our rental station is in Calpe at Carrer Benidorm, 3, 03710 Calp, Alicante. It’s close to the city center and ideal for starting your Costa Blanca cycling adventures.
Do you offer bike delivery in Calpe or surrounding areas?
At the moment, we offer in-store pickup only. Delivery service is planned for the near future. If you’re staying in Calpe, our location is easy to reach and close to major hotels and accommodations.
What’s included with the bike rental?
Every rental includes a helmet, repair kit, pump, and pedals of your choice (SPD, SPD-SL, Look, flat). GPS computers and power meters are available as optional add-ons.
Do I need to pay a deposit?
No deposit is required. However, we do require a valid photo ID when picking up the bike. Your ID will be securely noted and returned immediately.
Is insurance included?
Yes. Accidental damage from falls or minor crashes is covered in the rental price. Theft and gross negligence are not included. We recommend locking your bike securely when unattended.
Can I cancel my booking?
Yes. You can cancel free of charge at any time before your rental starts. Please inform us as early as possible so we can adjust our inventory accordingly.
What Canyon bike models do you offer?
We offer a curated fleet of carbon Canyon bikes, including the Endurace, Ultimate, Aeroad, and selected E-Road models. All bikes are professionally maintained and adjusted to your measurements before pickup.
When can I pick up and return the bikes?
Bikes can be picked up and returned during our business hours: Monday to Sunday, 9:00 – 18:00. If you need flexibility outside of those hours, please contact us in advance.
What’s the best way to plan a cycling route in Calpe?
Our team will gladly recommend routes based on your fitness level and goals. We also offer pre-loaded GPS routes, paper maps, and guided cycling tours upon request. Popular climbs include Coll de Rates, Bernia, and the coast-to-coast loop to Altea.
Do you offer guided cycling tours?
Yes! Our guided tours cover some of the best cycling routes in Calpe and the Costa Blanca. From beginner-friendly coastal loops to expert